
Centrelink
Centrelink Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Centrelink has 2.0 star rating based on 218 customer reviews. Consumers are mostly dissatisfied.
18% of users would likely recommend Centrelink to a friend or colleague.
- Rating Distribution
Pros: Friendly people, Nice people, There are no pros.
Cons: Difficulty talking to anyone, Impossible to contact, None as yet.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Centrelink has 2.0 star rating based on 218 customer reviews. Consumers are mostly dissatisfied.
18% of users would likely recommend Centrelink to a friend or colleague.
- Rating Distribution
Pros: Friendly people, Nice people, There are no pros.
Cons: Difficulty talking to anyone, Impossible to contact, None as yet.Recent recommendations regarding this business are as follows: "Excellent customer service", "Complain until your fingers are sore from typing and maybe they will start to fix these issues", "Great", "Get work", "Ask for someone that's higher up".
Most users ask Centrelink for the refund as a solution to their issues.
Consumers are not pleased with Website and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews




































Inquiring about centrelink
The young woman I spoke to was wonderful couldnt have been more helpful and she had a great manner making my experience easy
User's recommendation: Excellent customer service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWait time, unresolved issues after claiming to have rectified the problem.
Wait time is excessive, over 1.5 hours. I was told to contact the job provider regarding the stopped payment for non-compliance, but I had asked and been approved by a Centerlink customer assistance person previously.
I was advised by the Centerlink person that they would wait on hold for a brief moment while I called the job provider to allow a three-way conversation to avoid another two-hour wait trying to call back Centerlink. In that time, the Centerlink representative hung up. I spoke with the job provider and called Centerlink back. After waiting another hour on hold, I was advised they couldn't do anything because it was too late.
I called the next day, spoke with another representative, and was advised the exemption was granted and payment reinstated.
One week later, payment stopped again for non-compliance because no exemption status was received by the job provider. There are still unresolved issues after claiming to have rectified the problem.
- Benefits
- Stress
Preferred solution: Issues resolved
User's recommendation: Complain until your fingers are sore from typing and maybe they will start to fix these issues
Aged pension not recieved why
I wanted to know where my last Centrelink payment was not paid? been in this matter to Centrelink for the last 1 hour and still no answer
Just want to know where my last aged pension monies are, I need to eat & live

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAlways blamed and penalised for their stuff ups
I've never done anything wrong, I have always reported income before the due date, have attended all appointments, etc and still get penalised and told off when THEY are the ones being deceptive and lying.
My app and account said nothing due or no tasks required (such as reporting income) on Tuesday 22nd October and that my next payment is Thursday 24th (meaning my reporting date is scheduled for Wednesday 23rd. It hits 12.00 midnight and suprise suprise, I get the message saying report over due and it should have been submitted on Tuesday when it wasn't even available!!
The same thing happened when my provider didn't tell me when to attend an interview and the blamed me and my payment was suspended as it was today again due to no fault of my own!! I've complained and tried changing my providers and still nothing and I am always blamed.
I even have screenshots and proof.
- Usually give funds
- Always experience problems and delays
Preferred solution: Apology
I found Anthony to be very helpful will
Will await outcome of the request. Hopefully the issue will be resolved and I can get in to the next steps that I need to take
Got issues solved
Help me to correctly fill family tax benefits income out.very good. Also answered my query one outstanding debts
Enquiring about payment
Undergone 2 major surgeries over the last 5 weeks and Ive been living on charity from family as I had $1 in my account. Getting evicted cant afford to eat and then $158 payment cant even cover my medication. So basically I need some help or maybe some kind of urgent help payment or something.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Racism rules against immigrants
Anti-immigrant policy!???You British are the children of barbaric prisoners deported to Australia, who didn't even have food except potatoes to eat, you didn't know culture, politeness and culture except brutality, robbery and murder, oil, railways, Agriculture, construction and architecture, democracy, culture and everything that is now called Australia were brought to Australia by us immigrants, then you whites became the superior racists!?? Right now, if all the immigrants of this country leave, you won't even be able to clean your back after defecating.
You are neither highly educated nor a specialist, just a bunch of junkies who drink beer and get drunk by the sea, and are lazy and uncharacteristic, be careful.
You know that you are not even in the category of humans, so be polite and respect the immigrants so that you will be respected, otherwise we are not afraid to fight with you because You are nothing. You yourself know that you are nothing.
Emergency crisis payment
None of these numbers are for this area . And the vouchers only deal with merri bek . So no luck with anything there.
I have to update my claim
Disaster relief payment .. I was expecting a call on Sunday but did not receive one.. please call me , thank you
I am wondering if I can submit a letter via...
I am wondering if I can submit a letter via email... I do not have access to the MyGov account!
Due to a Hacking episode. With the current weather event I don't be able to get to a Centre
Cancelling centrelink
Had to cancel because my mother had passed away. They were very friendly and very helpful, thanks to centre link in capalaba...
Pensioners
Find out about the pension when I turn 67 this year. To see what happens to my self funded income. Hope you can help me.
User's recommendation: Great
Deduction out of my pension is wrong
I had no service with centreline nobody to speak to i was told there was a 15 minute wait & i could have someone ring back in 15 minutes if I miss the call then they will try 3 more tines ok so I got a call 6 minutes later but after I answered they hung up then I had my phone with me all the time & strangely all of a sudden when I checked my phone 3 missed calls how my phone didn't ring it was right in front of me centreline wonders why people get cranky & upset
I had a couple of hundred dollars deducted out of my pension when there shouldn't be anything deducted
I have also waited nearly an hour for a returned phone call which I haven't received i was told 15 minutes then if they don't get an answer from me they will ring back 3 more times still waiting
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